Privacy Policy for GateKeeperX
Effective Date: June 2026
GateKeeperX is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use the GateKeeper X mobile application and related services.
By using GateKeeperX, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
Depending on how you use the application, we may collect the following information:
Account Information
Email address
User name (if provided)
User role (Host, Administrator, or Security Personnel)
Event Information
Event details created by event hosts
Guest lists
Event attendance records
QR codes generated for event access
Subscription Information
Subscription plan
Payment status
Transaction reference numbers
GateKeeperX does not collect or store your debit or credit card information.
Device Information
We may collect limited technical information such as:
Device type
Operating system version
App version
Crash reports and diagnostic information
How We Use Your Information
We use the information we collect to:
Create and manage user accounts
Generate secure QR codes
Verify guest entry
Manage event attendance
Process subscriptions
Improve application performance
Prevent fraud and unauthorized access
Provide customer support
Comply with legal obligations
Payment Processing
Payments are securely processed through Paystack.
GateKeeper X never stores your payment card details. Payment information is handled directly by Paystack in accordance with its own Privacy Policy.
Data Storage
Your information is securely stored using Google Firebase services, including:
Firebase Authentication
Cloud Firestore
Firebase Cloud Storage (where applicable)
These services implement industry-standard security measures to protect your information.
Data Sharing
We do not sell, rent, or trade your personal information.
We may share information only:
When required by law
To protect the rights, security, or property of GateKeeper X
With trusted service providers necessary to operate the application (such as Firebase and Paystack)
Data Retention
We retain your information only for as long as necessary to:
Provide our services
Comply with legal obligations
Resolve disputes
Enforce our agreements
Users may request deletion of their account, subject to applicable legal requirements.
Security
We implement appropriate technical and organizational security measures to protect your information against:
Unauthorized access
Loss
Misuse
Alteration
Disclosure
While we strive to protect your information, no method of electronic storage or transmission over the Internet is 100% secure.
Your Rights
Depending on your jurisdiction, you may have the right to:
Access your personal information
Correct inaccurate information
Request deletion of your account
Withdraw consent where applicable
Requests may be submitted using the contact information below.
Children's Privacy
GateKeeperX is not intended for children under the age of 13.
We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will promptly delete it.
Third-Party Services
GateKeeperX uses trusted third-party services including:
Google Firebase
Paystack
These providers have their own privacy policies governing the handling of your information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When changes are made, the updated version will be posted within the application and on our website. Continued use of GateKeeper X after changes become effective constitutes acceptance of the revised Privacy Policy.
Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us:
GateKeeperX Support
Email: gatekeeperxsupport@gmail.com